I would like to thank you so much for all your help and effort you have given Paul and Myself to make this sale happen, you have been great towards Paul and myself and we can't thank you enough. I love my new Car it's great. We will certainly be coming back to you in the future and so will my friends and family.

Your service is 1st class and cannot be improved on, as you cannot get any better than you already are. I will always recommend you to anyone who is looking to buy a Fiat. You take care and I hope you have a wonderful Christmas and a very Happy New year to you and the Staff at Norris Bros.

I will see you in March for my Car's 1st Service and thanks again for all you have done.

Yours sincerely

Miss Teresa Hill

Dear Mr Norris

I feel I have to down on paper my congratulations to one of your sales team namely Mr Jamie Waterstone.

Jamie has been very kind and helpful with me in choosing my new Grande Punto. I'm so very happy with it. I only wish that a lot more young people were like Jamie. He's not pushy like other salesmen, but is very good at his job.

I was going to have another make of car, but that salesman was far too pushy. Jamie was very kind and considerate. I will obviously have my servicing done Norris Brothers too.

Thank you

Maria

I just want to send a little thank you to your service dept. I put my car in for service this morning at 8:15am and as promised I picked it up at 9:30am ready for me to get to work for 10am.

Many thanks to you all.

Best thing I ever did was buying from yourselves, the after care is superb, shame other dealers can't follow in your footsteps.

See you all when 20,000 service is due.

Regards

Penny Haywood

Thank you kindly for sending our tax disc back and also the luggage net, which we are sure, we'll find very useful.

We are extremely pleased with the care and everyone says how lovely it is. In fact we had a parcel delivered by courier service the other day and the driver said: "I've brought you this parcel but I'm taking the car away with me"!

We have also noticed the double looks especially from young men - you can almost hear them thinking: "What that old couple doing with a sporty car like that?"

But we don't care - we think it's great.

Once more, many thanks.

King Regards

George & Jean Tilley

After taking delivery of our second Peugeot from Norris Brothers, we would like to express our appreciation with regard to the sales and after sales service given to us on both occasions, with particular regard to Mr Keith Pueh whose gentlemanly manner was second to none throughout the whole process.

In conclusion, we would not hesitate to recommend Norris Brothers and Mr Keith Pueh in the future.

Yours Sincerely

Patricia Quinn & Peter Kingston

Dear Sirs

We came to your showrooms a week ago to buy a Peugeot 405 and would like to say how impressed we were with your staff who made us feel very welcome. Nothing was too much trouble. Nick was very good. He gave us all the help he could without being too pushy. His pre-check on the car was excellent. We would like to say thank you. And keep up the good work.

Tony & Sandra Barlow

We are extremely pleased with the car, and the way it was presented, it felt like brand new. We would also like to take the opportunity to thank you for your dedication, hard work, pleasing attitude and the friendliness we were shown from start to finish of our purchase.

We will recommend Norris Brothers to any family, or friends that may be thinking of buying a new or used car. Once again on behalf of Kay and myself, a very big thank you to all involved in making the purchase of our 306 a very pleasant one

M Croydon

Dear Sirs

After taking delivery of our second Peugeot from Norris Brothers, we would like to express our appreciation with regard to the sales and after sales service given to us on both occasions, with particular regard to Mr Keith Pugh whose gentlemanly manner was second to none throughout the whole process.

In conclusion we would not hesitate to recommend Norris Brothers and Mr Keith Pugh in the future.

Your sincerely

Patrica Quinn and Peter Kingston

Dear Mr Norris

Thank you for your letter of 6th August which was most appreciated, regarding my buying Fiat Marta. In return I am writhing to thank you for the kind attention received from Norris Bros, and to say I look forward to dealing with you in the future.

Kind regards

Thoz

Dear Sirs

I was very pleased and surprise to receive your loyalty card. Thank you very much, it was a nice gesture. I am very pleased with the car (panda) that I purchased. I received good attention and service from everyone. I made the right choice, and its very nice!

Yours Sincerely

Mr G Dixon

Dear Mr Norris

Thank you for your letter of 5th March, Having now got used to the new Punto I would like to thank you and all your staff for the help they gave me during last week, in particular Mrs. Tunnicliffe and Mr Pugh.

Yours Sincerely

Mr Geoff Coameador

Dear Sirs

Following our telephone conversation this morning ( thank you for your prompt call back). Thank you very much indeed, I am most grateful to you for your kindness to me. I am very pleased with my new car.

Regards

Norma

Dear Gentlemen

This is to thank you all, yourselves and all your staff, for the way you arranged everything in regard to my accident to my PUNTO car recently. It was so nice to be among people who are so kind and appreciative of what has been done on my behalf.

Your sincerely

Mr G Coumeador

Dear Norris Brothers,

I would Just like to make you aware about the excellent service my son and I received whilst we purchased a car from NORRIS which was a Fiat Punto.

During the entire process of selecting the car and purchasing the car we were pleased to have made the decision to have looked around your court yard of for sale cars. As it was my sons first car I was particularly pleased as you always remember purchasing your first car that you bought.

Particular thanks goes out to Keith (AKA) "Lofty" who went out of his way after purchasing the car to explain to Alex on how everything worked from inside the car. I felt the atmosphere inside the dealers was very friendly, relaxed and informal not like some "sterile" dealership.

Having left your garage my wife and I felt that we had a good deal on the car and the service "Lofty" gave us was excellent. We recently brought a car from Ford (Tamworth) and all I can say that I wished that I went to look at NORRIS first before Fords.

The car itself at the moment is superb and Alex is over the moon with it.

Could you please pass on my thanks to "Lofty" for his attention to detail service he gave us?

I believe that word of mouth is a big ingredient to success and I believe that NORRIS will be a force in Tamworth for many years to come.

Allan Hart