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REGIONAL DEALER OF THE YEAR 2007 AWARDS

A local dealer is among the winners of compact car specialist Daihatsu’s ‘Regional Dealer of the Year 2007’ awards following a rigorous nationwide evaluation.

After being nominated by its regional manager, Mark Campbell of Mark Campbell Motors, Derby has been recognised for outstanding customer care and all-round business performance by Paul Hegarty, Operations Director, Daihatsu Vehicle Distributors Ltd.

Paul Hegarty said: “All of our dealers outperform the national average for customer satisfaction but some deserve special praise.  These award winners have provided exceptional commitment during 2007 and for that we are truly grateful.”

In return for their outstanding efforts in 2007, staff at the dealership in Breaston were presented with their award by Paul Tunnicliffe, Managing Director, Daihatsu Vehicle Distributors Ltd.

Daihatsu sales grew by more than 25 per cent in 2007, backed by 15 new dealer appointments. This year, customers should find a Daihatsu dealership even more convenient, with 15 further new appointments planned, bringing the network to 120 sales outlets.

We believe that our business objectives will be achieved through careful attention in four key areas:

Our Staff

We shall endeavour to provide secure and rewarding employment for all of our staff and recognise/reward each "team members" achievements to the overall success of the business.

Our Customers

We understand that ultimately our customers pay our wages. We shall aim to never disappoint our customers by always under promising and over delivering and thus provide an exceptional level of service. We shall measure our success by the number of customers that return to use our services again.

Our Suppliers

We will provide a long term, mutually profitable partnership, enjoying and providing exceptional levels of service and competitive pricing.

Our Shareholders

By investing in our staff we shall provide an exceptional customer service. This will allow us to create an optimum rate of return for our shareholders.